Bent prongs can occur for a number of reasons, . Once a problem is noticed, the ring should be sent in to us for
a professional assessment and repair.
If any of your side gemstones are missing, it is critical that you send your jewelry to us to assess why it happened and the cost to replace it.
Picking up heavy weights (with most of the weight resting on the bottom of the ring,) hitting something too hard, or any strenuous work could ultimately result in bending the bottom half of your ring. In the event of this happening, please send it to us to assess the problem.
We have diamond profesionals ready to help.